Frequently Asked Questions

Yes. We have on-site maintenance available to help keep your home in top condition.

Submitting a maintenance request is easy. Residents can log into the online resident portal and submit a request anytime.

For maintenance emergencies, simply contact our 24-hour maintenance number, and a team member will assist you as quickly as possible.

Residents are responsible for routine household upkeep inside their homes. This includes tasks such as changing air filters.

Yes, residents are required to maintain renters’ insurance throughout their lease term.

Most applications are processed within 2–3 business days.

Rent payments are made securely online through the resident portal.

No, utilities are not included in the rent. Residents are responsible for setting up and paying for their own utilities.

Yes! The Village at Waxahachie proudly welcomes your furry family members.

Yes! Parking is available at The Village at Waxahachie. Fees may apply depending on the type of parking offered. Contact us for details.

At this time, The Village at Waxahachie does not offer furnished units. All residences are leased unfurnished, allowing you to personalize your space.

No, The Village at Waxahachie is not a smoke-friendly community.